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Girlz Fashion.

Our Policies

1. Introduction

Welcome to Girlz Fashion. We believe in transparency, fairness and providing you with the best experience. These policies explain how we operate — from ordering and payments, to shipping, returns, and how we protect your privacy.

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2. Order & Payment

  • You may browse our collections and place orders via the website.

  • All prices are listed in INR and are inclusive of applicable taxes unless otherwise stated.

  • Payment methods accepted include credit/debit cards, net-banking, UPI and any other methods explicitly shown during checkout.

  • Once payment is confirmed, you will receive an order confirmation by email (or SMS) with your order details and estimated delivery timeline.

 

3. Shipping & Delivery

  • We endeavour to dispatch your order within 2–4 working days from the date of payment confirmation (unless a different dispatch timeframe is mentioned at product level).

  • We deliver across India. Shipping charges (if any) and estimated delivery time will be displayed at checkout.

  • Risk of loss and title for items purchased pass to you upon delivery of the goods to the carrier.

  • Please inspect your items upon receipt. If you notice any damage or missing parts, please notify us within 24 hours of delivery with photos.

 

4. Returns, Exchanges & Refunds

  • We accept returns or exchanges within 7 days of delivery, provided the item is unused, with all tags and packaging intact.

  • To initiate a return or exchange, please contact us via email at info@girlzfashion.com (or the contact method shown on the site) with your order number, reason for return, and photographs if applicable.

  • Items marked as “Final Sale” or discounted beyond a specific rate may not be eligible for return/exchange — check the product page for any special notes.

  • Refunds (if applicable) will be processed within 7–10 business days once the returned item is received and inspected. Refunds will be issued via the original payment method.

  • Shipping cost for returning the item may be borne by the customer unless the return is due to our error (e.g., wrong item shipped, defective product).

 

5. Size, Colour & Product Information

  • We make every effort to display accurate colours, textures and styles of our products through photos, but slight variations may occur due to your device screen settings or photography lighting.

  • All size details and fabric information are provided in the product description — please check carefully before placing your order.

  • If you are unsure about sizing, please contact us before purchasing.

 

6. Cancellation Policy

  • Orders can be cancelled free of charge before dispatch. Once the order has been dispatched, cancellation may not be possible and will be treated as a return (subject to the Returns policy above).

  • To cancel your order, please contact us immediately with your order number.

 

7. Privacy & Data Protection

  • We respect your privacy and are committed to protecting your personal data. We collect only the minimum information needed to process your order (such as name, address, payment details, contact information).

  • We will not share your personal data with third parties except where required to fulfill your order (for example, delivery partners) or as required by law.

  • You may receive marketing communications from us if you have opted in. You can opt out at any time using the unsubscribe link in the email or by contacting us.

  • We use industry-standard security measures to protect your payment information — however, no method of online transmission or electronic storage is 100% secure, so we cannot guarantee absolute security.

 

8. Intellectual Property

  • All content on the website — including text, graphics, logos, images, product designs and site design — is the property of Girlz Fashion or its licensors and is protected by applicable copyright and trademark laws.

  • You may not reproduce, distribute, modify or create derivative works of any part of this site without our written consent.

 

9. Limitation of Liability & Disclaimer

  • Our products are supplied on an “as-is” and “as-available” basis. While we strive to ensure accurate and up-to-date information, we do not guarantee that the website will be uninterrupted, error-free or fully secure.

  • To the maximum extent permitted by law, Girlz Fashion shall not be liable for any indirect, incidental or consequential loss (including lost profits or business interruption) arising out of or in connection with use of the site or purchase of products.

  • Nothing in these policies affects your statutory rights under applicable consumer protection law.

10. Changes to Policies

  • We may update these policies from time to time to reflect changes to our practices or for legal/regulatory reasons. The version posted on the website is the latest effective version.

  • We encourage you to review this page periodically. Continued use of the website after changes constitutes acceptance of the updated policies.

 

11. Contact Us

If you have any questions or concerns about our policies, please contact us at:

  • Email: info@girlzfashion.com

  • Phone: +91 1234567890

  • Address: 500 Terry Francois Street, San Francisco, CA 94158

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