Policies

1. Shipping Policy

Processing Time: Orders are processed within 1–2 business days.
Delivery Time: Standard shipping takes 5–7 business days within the USA and 10–15 business days for international orders.
Shipping Fees: Free shipping on all domestic orders above $50. Standard shipping fees apply to all other orders.
Tracking: Once your order is shipped, you’ll receive a confirmation email with tracking details.

2. Return & Refund Policy

Easy Returns: If you’re not satisfied with your purchase, you can request a return within 7 days of delivery.
Eligibility: Products must be unused, unopened, and in their original packaging.
Refunds: Once your return is approved, refunds are processed within 5–10 business days to your original payment method.
Exchanges: Damaged or defective items are eligible for a free exchange.

3. Privacy Policy

We value your privacy. All personal information (name, email, shipping address, payment details) is collected only to process your order and provide better service.
We never sell, rent, or share your information with third parties without your consent.
Our site uses SSL encryption to protect your data and ensure secure transactions.
You can unsubscribe from marketing emails anytime by clicking “unsubscribe” at the bottom of our emails.

4. Terms & Conditions

By using our website, you agree to purchase products for personal use only and not for resale.
Prices and availability of products may change without prior notice.
Lumora Beauty reserves the right to cancel or refuse any order suspected of fraudulent activity.
All product descriptions and claims are for informational purposes. For medical concerns, consult a professional.

5. Payment Policy

6. Contact for Policy Support

For any questions regarding shipping, returns, or other policies, please contact us:
lumorabeauty@gmail.com
+61 123 456 7890